Return & Refund Policy

We offer a 7-day return policy. You have 7 days after receiving your item to request a return.

To be eligible for a return:

• Item must be unused and in original condition
• Original packaging must be intact
• Receipt or proof of purchase required

To start a return, contact us at carezole@gmail.com or call 8606889388.

Items returned without approval will not be accepted.

Damage or Wrong Product
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect.

Non-returnable Items:

• Used products
• Custom/limited edition products
• Items without original packaging

Refunds:
Once approved, refunds will be processed to your original payment method within 7–10 business days.

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect:

• Name, contact details, address
• Order information
• Payment information (securely processed by payment gateways)

How We Use Your Information:

• To process and deliver your orders
• To communicate updates regarding your order
• To improve our services and website

Data Security:
We implement secure procedures to protect your data. Payment information is encrypted and never stored on our servers.

Cookies:
We use cookies to improve your browsing experience and analyze store performance.

If you have any questions, email us at carezole@gmail.com.

Terms of Service

By accessing our website, you agree to follow our terms and conditions.

Use of Website:

• You must not misuse our services
• You agree that all information you provide is accurate
• Reselling of our products without permission is prohibited

Orders & Payments:
We reserve the right to cancel orders due to incorrect pricing, stock issues, or suspected fraud.

Product Information:
We try our best to provide accurate product details. However, slight variations may occur.

Liability:
We are not responsible for delays caused by courier companies or unforeseen events.

Shipping Policy

We process orders within 1–2 business days after confirmation.

Shipping Timeline:

• Standard Delivery: 3–7 business days
• Remote Areas: 7–12 business days

Tracking:
Once shipped, you will receive a tracking number via email or WhatsApp.

Delivery Issues:
If a package is delayed or lost, contact us and we will assist you.

Contact Information

Carezole Support Team

Email: carezole@gmail.com

Phone: 8606889388

owner : hafsath v , kerala , india

Address: manjeri, malappuram, kerala india